Sell My Car
Frequently asked questions

Most frequently asked questions from our clients:

WHAT AREAS DO YOU COVER?

We cover the whole of   the Southeast of England, check out the towns and postcodes we cover, if your town is not listed, please call us and we ask us whether we can come to you – we will do our best!

HOW DO YOU VALUE MY CAR?

We use the information that you provide for us, along with up to the minute data bases, our 30 + years of experience and our many trade contacts to allow us to provide an accurate quote for your specific car and not a computer generated quote for a generic car that may be subject to re-evaluation once you have taken your car to the buyer. As we come to you, the onus is on us to provide you with a quote that will buy the car. This is the reason for our thorough research into your specific car prior to us calling you with a price.

HOW WILL YOU PAY ME FOR MY CAR?

We feel that the most secure way of paying for your car is by cleared funds – either a Bankers Draft or Bank Transfer directly into your bank account (by prior arrangement with us). This means that we are not carrying around large amounts of cash, which we feel, is unsafe & unwise for either you or us.

I HAVE MISLAID MY LOGBOOK – WILL YOU BUY MY CAR?

We must have the logbook/ V5 document to be able to buy your car from you. If you do not have one you can apply for a new one by completing a V62 form and sending it to the DVLA (address on the form) which you can obtain from the post office or online at; www.direct.gov.uk

If the car is registered in your name, DVLA have an express service available.

MY CAR IS AN IMPORT – DO YOU BUY IMPORTS?

Yes, we will buy imported cars, please bear in mind that imported cars can vary in their specifications to that of a UK spec car and may therefore differ in value. Call us and tell us about your specific car and we will value it on its own merit.

I HAVE OUTSTANDING FINANCE ON MY CAR – HOW DO I SELL IT?

There are two options available to you;

1. You can settle your balance yourself directly with your finance company – we will require written confirmation from them that they have received full cleared payment when we collect your car
2. We can settle the finance for you – you will need to contact your finance company to obtain a settlement figure (data protection laws require that you obtain this figure) which we will need written proof of from them -  we can then simply deduct this amount from the valuation and pay it on your behalf.

 

NB – If you owe more than the valuation of the car to the finance company – you will need to pay the outstanding amount prior to us collecting the car – we will require written confirmation of this from your finance company when we collect your car. Alternatively, you can pay us the difference, in the form of a Bankers Draft made payable to your finance company.